This page serves as a guide to the application process, from registering your details with us to signing your tenancy agreement!
- 1 Step 1: Register with Us
- 2 Step 2: Viewings
- 3 Step 3: Tenancy Application
- 4 Step 4: Referencing
- 5 Step 5: Signing the Contract
- 6 Step 6: Right to Rent
Step 1: Register with Us
The first stage when thinking of becoming a tenant with us is to register your details on our system. This can be done via the Register With Us page on our website.
You will be asked to fill out your contact details, your current address, your match criteria (e.g. price range, location, number of beds) and there is a box for additional notes that will be passed along with your registration to us.
The following fields are mandatory for registration:
- Forename and Surname
- Current Address
- Select Department (Residential Lettings)
- Your nearest branch (Sam Properties)
Although these are the only required fields, the more information you provide the better!
After completing the form as fully as possible, you will need to verify that you're not a robot using the reCAPTCHA box at the bottom, then clicking 'Submit' will send your registration straight to us and your requirements will be added to our system.
You will be greeted with a 'Thank You' page after registering successfully, and should receive a welcome email from us shortly after.
At the bottom of the welcome email, you are able to update your match criteria, contact preferences and even unsubscribe completely if you wish. You can also view any marketed properties that are suitable for you, based on the match criteria you input into the system.
Step 2: Viewings
If you registered after viewing and deciding on a property to take, and you would like to complete an application, then you can skip to the next step!
Viewings can be arranged between 12:00 and 17:45 Monday to Friday and between 11:00 and 14:45 on Saturday - just e-mail or call us (0161 610 8383) to book an appointment.
- If you are not in the country and are thus unable to visit the property yourself, we strongly recommend that you ask someone in the UK that you trust to view the property on your behalf.
If you have not yet viewed a property, you can either contact us to request a viewing of a suitable property, else we will be in contact with you to see how we can best help you in finding your next ideal home to rent!
Step 3: Tenancy Application
Once you have decided on applying for a property, please contact us and let us know! We require a £200 holding amount, which will be credited to your deposit contributions once the application has been completed*. We will then send you details of the proposed tenancy, and a link to our application form which you should try to complete the same day!
*(Please note that for any Tatton House flats, there will be a non-refundable admin fee in lieu of this holding amount. For all properties, if you choose to cancel your application at any point, this £100 holding amount will not be refunded to you.)
Below is a walk-through of the application form, detailing each section of questions.
Step 3a: Personal Details & "Right to Rent" Information
After initially entering in the property code (provided to you in the email that contained the link to this form), you then need to fill out your name and contact details!
Along with your details, please complete the "Right to Rent" Information questions, which we require as part of our "Right to Rent" checks.
Step 3b: Referencing Questions
Please answer either "Yes" or "No" to the questions in this section!
Step 3c: Current & Previous Addresses
In this section, please enter the full address, postcode and time at that address for your current home. This information is required so that we can conduct credit references.
- If you've been at your present address for less than 3 years, please fill out a previous address too!
Step 3d: Vehicles
Here, please fill out all of the information for any vehicles you will have at the property. We need this information in case there are any issues at the property with cars, or so we can identify which vehicles belong to our tenants and which are parked on the property illegally!
If you don't have a car, please feel free to leave these questions blank!
Step 3e: References
In this section, please fill out all known details current employer/employment, and your current landlord/letting agency. For more information please see the References and Guarantors page.
- If you are not currently employed (e.g. you are a student), please enter in that into each of the fields.
- If you have never rented before and never stayed in University halls, please just state that too.
These details will be used to contact (where applicable) your current landlord/agent and employer after you have submitted your application. All tenancies are subject to these checks.
Step 3f: Guarantor
If any of the following conditions apply to you, you will need to obtain a guarantor and fill in their details within this subsection:
- If you are a student, or
- If you don't earn enough, defined as 3 times the amount of your rent
Simplified, you do not need a guarantor if you earn over 3 times the rental amount. For example, if the rent for the property you wish to apply for is £750 per calendar month, then you would need to have a (net, i.e. post-tax) income of £2250 or higher per month to not require a guarantor.
Please note that any guarantor must be a permanent resident of the UK, and they are also subject to the same income guidelines - their net income must be greater than 3 times the rental amount. If you're unsure about any of this, please feel free to contact us!
- If you require a guarantor but are unable to provide one matching the above resident and income requirements, then unfortunately we are not able to offer a monthly rental plan, with the alternatives being either Quarterly, Semi-Annual or Annual payments.
At this stage, the application will be completed and we will be notified that the application is done! Once all tenants applying for a property have completed this application, the application process can continue!
Step 4: Referencing
After all applications for a tenancy have been completed, we will then conduct our reference checks. To do this we will contact (where applicable) your current landlord, guarantor, employer and character reference. The extent of our contact will be emailing them a form to fill out and email back to us, and potentially phoning them if we can't contact them via email.
- We aim to have all references completed and returned to us to check within 10 days of the start of the application.
Step 5: Signing the Contract
The last stage in finishing the tenancy application process will be signing the tenancy agreement. This is done electronically via DocHub, and you will receive the invite to sign this via your email. (please see the electronic signing page for further information).
Additionally, you will be asked to sign a bill liability undertaking form (the gist of which states that you are responsible for the energy/water/council tax usage at the property for the duration of your tenancy).
After the contract has been signed, you need to set up your standing order to pay the rent, and there is a guide doing this for all major UK banks on this page.
- Please note that after the contract is signed, we must receive the full amount of the deposit for the property, so it can be insured with the TDS deposit protection scheme, which is backed the government. Please see the Payments page for more information about methods of how to pay any outstanding amounts.
- We aim to have viewed all documents and all contracts signed within 17 days of the start of the application.
Step 6: Right to Rent
The Immigration Act 2014 introduced the concept of 'right to rent' to the private rented sector. Right to rent requires landlords and agents check the immigration status of any and all prospective occupiers at the outset of the tenancy.
Before we agree to a tenancy and grant you access to a property, we must have checked that you have a valid 'right to rent' in the UK, be it either a current UK passport or a valid biometric immigration document with permission to stay for a time-limited period.
As part of our checks, we will have to see valid, original copies of these documents as part of both the contract signing process and key collection process. After much deliberation, we have decided that doing the checks this way will minimise the impact for both our tenants and landlords, and stay within the confines of the imposed laws.
In certain circumstances, we may be required to perform a follow-up check of your right to rent documents part way through a tenancy, and although we do empathise that this might be a hassle for both yourselves and us, we are unfortunately required to do these checks by law.
For more information about the process and what is required for us to conduct these checks, please see the following sources:
- Shelter's page on right to rent immigration checks
- Guidance on the checks and the required documentation, published by the UK government
- An article by The Tenants' Voice regarding Right to Rent checks and other information for tenants
Please note that failure to provide us with valid required documents during the initial checks will result in us being unable to rent to you or give you access to the property, and the inability or refusal to provide us with valid documents during any follow-up checks means that we are forced by the government to report it to the Home Office [source].